Service and Parts FAQS Bob Mills Mitsubishi Jacksonville

Why Should I Service My Vehicle At A Car Dealership?

When you bring your vehicle to our service center, you enjoy the benefits of factory-trained technicians who know the ins and outs of your vehicle and state-of-the-art equipment. We use Genuine OEM parts for repairs so you can guarantee everything is straight from the assembly line and will lead to optimal performance.

How Often Should I Get An Oil Change?

You can typically expect to change your oil anywhere between 5,000-7,500 miles, or every 6 months. Engine oil changes should be completed as directed by the owner’s manual for specifics regarding your car’s needs.

What Happens If I Don’t Change My Oil?

Deciding to not change your oil may lead to it breaking down, leaving a sludge residue in your vehicle’s engine, eventually causing it to no longer work. Oil is the lubricant that ensures your car runs smoothly, so it’s vital to follow a maintenance schedule that fits your vehicle's needs and driving style.

What Should I Do If I Get A Recall Notice?

No matter what the issue is, if you think your vehicle is part of a safety recall, contact your manufacturer or service center as soon as possible. The recall may only be a precaution, or something more serious requiring immediate action. Our Service consultants can check the status of your recall notice and advise on what to do next.

Do I Have To Schedule An Appointment To Get My Vehicle Serviced?

No. We welcome walk-in customers. Wait times may vary based on the time of day, but you can definitely stop in unannounced and get your car serviced. We do recommend scheduling a service appointment beforehand so that we can accommodate your schedule.

What Should I Do When My Check Engine Light Comes On?

Your check engine light turning on can indicate a number of things, most of which will require a mechanic to look at. It may be something simple, like a loose gas cap, or a more serious matter. The best way to ensure your vehicle is safe to operate is with a multi-point inspection, where we’ll find the issue and offer next steps to resolve it.

Why Choose Genuine Mitsubishi Parts?

Our Genuine Auto Parts are designed specifically to fit your Mitsubishi model and will keep that area of your car and other associated parts performing in their best condition. While we know you might be able to get after-market parts at a lower cost, anything but the genuine Mitsubishi parts we have in stock here in Jacksonville, NC, could end up reducing your vehicle’s value in the long run.

How Often Should I Replace My Cabin Air Filter?

All vehicles are different but replacing your cabin air filter every 15,000-30,000 miles is recommended. The terrain and conditions where you drive can affect the need for more frequent changes. Use your owner’s manual for specifics for your type of vehicle and when you should go in for service.

Why Are Vehicle Inspections Important?

Safety is the main reason to get your vehicle inspected regularly. Any problems or issues found during the inspection can save you later on. Inspections are required to renew your car’s registration, and it also helps protect you, your passengers, and others on the road.

What Is Checked On A Vehicle Inspection?

Our certified technicians will check several core components of the car to ensure it is performing as it should and is safe to be on the road. This will include a full inspection of the brakes, battery, exhaust, filters, fluids, lights, mirrors, suspension, steering, tires, and windshield wipers.

How Often Should I Have My Brakes Checked?

A good rule of thumb is to get your brakes checked whenever you rotate your tires - around every 6 months. Not having your brake pads replaced will severely reduce your stopping power, leading to wear on your brake discs, and this can result in more costly repairs down the line.

When Do I Need To Replace My Tires?

On average, tires last about 5 years or 30,000-75,000 miles. The exact life span attributes to factors such as the manufacturer, the terrain you drive on, the environment in which you live, driving style, maintenance, etc.

Signs to keep an eye on for when you should get new tires: low pressure, any abnormalities, the ratio of tread remaining, performance with losing traction, or constantly having to fill them up with air are indicators of worn-out tires.

Contact Our Mitsubishi Service Center in Jacksonville, NC, With Any Other Questions

The service team at Bob Mills Mitsubishi is always ready to help our customers. If you have any other questions on your mind, contact our Mitsubishi dealership by phone or online, or schedule a service appointment for your routine car maintenance.